Changes to Processes at TRL

 In Uncategorized

 

24 January 2021

 

Dear Customers

 

RE: Changes to Processes at TRL

 

Following the change to the Red Traffic light setting we have implemented a few changes for the benefit of customers and our staff’s safety :

 Immediately

 You will be required to wear a mask and keep a safe distance from our reception staff

  •  We will be sanitising each truck cab we come into contact with, before we start and when we have finished the job. There will be a small charge for this.
  • Customers or drivers will no longer be able to walk into our workshops unless invited.
  • We won’t be able to accommodate drivers staying at our place whilst they wait for their service. Courtesy cars may be available upon request.
  • COF’s will be contactless, please follow the instructions of the COF inspector.

When a local outbreak occurs.

  • We will look to split our operation into 2 teams. This will impact upon our efficiency so we would ask you be patient and understand we may take longer to get simple services done.
  • The above precautions will remain in place and be reviewed on a regular basis. We may elect to make further changes and will endeavour to update you when and as they affect you.
  • We look forward to continuing to service your needs and please feel free to reach out to us if you have any questions or concerns.

Regards

Tony Marriott | General Manager

Transport Repairs Ltd

_________________________________________

Ph: 027 266 5420 | 0800 875 747

E:    tony.marriott@transportrepairs.co.nz

W:  www.transportrepairs.co.nz

 

 

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